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Shipping & Delivery
Shipping
Orders are processed and shipped within 3 to 5 business days from the date of confirmation.
In rare cases, delays may occur due to factors beyond our control, and customers will be informed accordingly.
Please ensure your shipping address and contact details are accurate to avoid delays Learn More.
Return & Exchange
Due to the nature of our products (cosmetics and personal care), returns and exchanges are only accepted in specific cases:
- Product arrives damaged or broken
- Clear manufacturing defect
- Completely incorrect item received
Issues must be reported within 48 hours of receiving the product, along with clear photos.
Returns are not accepted for opened or used products, change of mind, or dissatisfaction with results Learn More.